Booking page says no availability within 30 days”

[MissV]

My Square Appointments booking page is showing “No availability within the next 30 days,” even though I have availability set.

I’m the only team member and have one service (Private Shopping Appointment). The booking site is live and the service is visible.

I can select the service and go to the next step, but no time slots appear.

This was working before and recently stopped. Has anyone run into this or know what might cause availability not to show?

Thanks!

[CurlyDoodle]

Can you paste a screenshot? There are several places in Square where availability needs to be noted. 

[mitin]

. Check Staff Visibility & Location

Even if your hours are set, the system won't show them if the staff member isn't "linked" to the booking site.

• Go to Staff > Staff List in your Square Dashboard.

• Click on your profile and ensure "Visible for Online Booking" is toggled ON.

• Verify that you are assigned to the correct Location where the service is offered.

2. Verify Service Settings

A service won't show up if it’s not assigned to you or the location.

• Go to Appointments > Services.

• Click on "Private Shopping Appointment."

• Ensure the Location is selected and that your name is checked under the "Staff" section for that specific service.

3. Review "Booking Density" & "Lead Time"

If your settings are too restrictive, Square might think you're "busy" even when you're not.

• Go to Settings > Online Booking > Site Settings.

• Check your Scheduling Policy:

  • Cut-off time: If this is set to 24 hours and you're looking at tomorrow, it might show as unavailable.

  • Fake "Busy" Times: Ensure you don't have "Appointments at set intervals" (like every 60 mins) conflicting with a short service duration.