Hey there! 👋 I’ve had this happen before, so I totally get how frustrating it is when your booking hours suddenly go rogue overnight 😅
Here are a few things to double-check that usually do the trick:
Sync Settings: Even if you’ve updated your business hours in the Square Dashboard, make sure they're also synced in your Appointments > Online Booking section. Sometimes those need to be refreshed or resaved to reflect correctly on your site.
Team Member Availability: It sounds like you already checked this, but double-make sure each team member has active availability set. If any of them have “Out of Office” or schedule gaps, it can affect your whole calendar display.
Business vs. Location Hours: If you have multiple locations or recently adjusted your location settings, the hours might have reset. Go to Settings > Locations and verify that the correct hours are assigned to the right location.
Try a Quick Refresh: Weirdly enough, just toggling the business hours off and on, or switching to a different time and back, has worked for me in the past. Think of it like giving your booking page a little nudge 😆
Clear Cache or Try Incognito: Sometimes the browser holds onto old data. View your booking site in an incognito/private tab to see if the issue shows up there.
If none of that solves it, it may be a temporary glitch on Square’s end. You can always reach out to support or drop your URL here and we can take a closer look. You're not alone — we got you 💪✨
