Recurring Appointments and Prebooking Report Percentages

[lindsayshell1]

When looking at our Team Performance report under the Operations tab, it shows us percentages for things like client retention, pre-booking, etc. It doesn't appear that recurring appointments that you've set up for your guests show up in that pre-booking percentage. So, for example, a team member who has a full client base and stays busy with recurring appointments looks like they are not pre-booking their guests. It's really throwing off the numbers. Is there a way around this? 

[_Violet]

Hi there, @lindsayshell1 - Thanks for reaching out to us here on the Square Community.

I'm not sure of the answer to this one myself, so I'm going to consult with the Square Appointments Team on this one to get the best answer for you.

I'll reach back out to you here once I gather more info!