Unanswered Questions

Hello community,I hope you are all having a blesses day.I'd like (and need) an update that allows me to enforce a minimum order quantity for shipping my product...

5 - Supporter
Posted 04-25-2026 in Feedback Discussions
0 Replies

We are a small cafe. We have just moved across from a different POS. Our process for ordering has been to order and pay up at the counter, and the customer to g...

5 - Supporter
0 Replies

I ran a charge on the square app on my phone. The phone signal was poor, and my battery charge was quite low but it appeared to go through. Now the charge is mi...

7 - Protege
Posted 04-24-2026 in Payments Troubleshooting
0 Replies

How do I charge a different price for the same item based upon the menu while also tracking inventory for that item? For example we have a separate menu for ban...

5 - Supporter
0 Replies

A colleague of ours had recently notified us of a business facing fines due improper implementation of Proposition 65 Warning labels.To my understanding busines...

8 - Enthusiast
Posted 04-24-2026 in Online Store
0 Replies

My customer display won't take payments. It thinks it has a card inserted but it does not. Even if you insert card it still won't take the payment? Any ideas?

5 - Supporter
Posted 04-24-2026 in Hardware Setup & Troubleshooting
0 Replies

Our church has retreats that has a simple setup that uses a square card reader for contactless and chip when used for in person registration and QR codes when r...

5 - Supporter
Posted 04-24-2026 in Payments Troubleshooting
0 Replies

Hi everyone,I’m trying to create service packages in Square that include different quantities of different services within the same package (for example: 1x Col...

5 - Supporter
Posted 04-23-2026 in Appointments & Bookings
0 Replies

I'm struggling to find my recently added items. Ideally, I'd be able to sort the items list by date added and then export by date range. I need this in order to...

JKO
8 - Enthusiast
Posted 04-23-2026 in Online Store
0 Replies

Hi Square Support team,We’re implementing subscriptions using the Square API and need guidance on the correct way to handle failed payments.Current flow:A subsc...

5 - Supporter
Posted 04-23-2026 in Payments Troubleshooting
0 Replies

Hi,I am running into a frustrating issue with the site. I sell one-off collector's items so pretty much everything I have is an inventory of 1. I have tried fol...

5 - Supporter
Posted 04-22-2026 in Online Store
0 Replies

I read that I can send a code to allow an employee to use my square space on her phone but I cannot find it on the app. I was forced to join this just to get wh...

5 - Supporter
Posted 04-22-2026 in Hardware Setup & Troubleshooting
0 Replies

Hi,How do I get the item library to load on web browser, 10th gen ipad.The page gets stuck in a loop of "loading"Have updated IOS and app. Need help with browse...

5 - Supporter
Posted 04-22-2026 in Hardware Setup & Troubleshooting
0 Replies

I have used all methods to try and fix this that are readily accessible via YouTube, Square community etc. When items are added to the cart of my site. Shipping...

5 - Supporter
Posted 04-22-2026 in Online Store
0 Replies

When learning how to create coupon codes, i accidentally created discounts instead. I have since removed the discounts and was able to create the coupons. Howev...

5 - Supporter
Posted 04-22-2026 in Online Store
0 Replies

Hi all!I am rearranging some things in my business and no longer need my Register. It's in great working condition and in its original box.Would anyone be inter...

Square Champion
Posted 04-21-2026 in Community Corner
0 Replies

Hi! Starting to question both my sanity and intelligence.We have a Square Terminal (1st Gen, V2) that we have used for a couple of years with little issue. Soft...

5 - Supporter
Posted 04-21-2026 in Hardware Setup & Troubleshooting
0 Replies

Has anyone found a way to give permissions to make changes to the Google>Square connection in the Square platform without giving Full Access permissions to the ...

5 - Supporter
Posted 04-21-2026 in Staff & Payroll
0 Replies

I love that I can embed the code from a table designed in Canva as an artist directory into my weebly/square web page, however the hyperlinks in the directory d...

5 - Supporter
Posted 04-21-2026 in Reports Setup & Management
0 Replies

How do I remove the text line from the buttons on my terminal so that the only thing I see is my image?

5 - Supporter
Posted 04-21-2026 in Hardware Setup & Troubleshooting
0 Replies