Unanswered Questions

Since the newest update we have a major issue with completing purchase orders.When we go around the store and scan items to add to the purchase order it doesn’t...

0 Replies

Is there a way to integrate a contract or liability waiver directly into the checkout process? Ideally, each order would include a required step where the custo...

5 - Supporter
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I recently received 2 version 2 registers. I have the WiFi name they are connected to hidden to prevent anyone trying to get on it. I find that the 2 version 2'...

5 - Supporter
Posted 05-08-2026 in Hardware Setup & Troubleshooting
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We have a string Custom Item called Publisher which is not being displayed for items in the new input screen.Fortunately, it seems that the existing values have...

8 - Enthusiast
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My employee has requested I adjust her federal tax withholdings. How do I add additional withholdings?

5 - Supporter
Posted 05-07-2026 in Staff & Payroll
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I have 2 issues Im trying to sort. 1 being international shipping - because all of the items are already allocated to a UK profile I cannot add any to a separat...

5 - Supporter
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Does anybody know how I can get (or make) a report with location and date filters (as a minimum) that shows HOURLY sales summary data WITH cost of goods sold. I...

5 - Supporter
Posted 05-07-2026 in Reports Setup & Management
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I am looking for at report that provides the details captured in the "Bill Name" field. I want the report in excel format so I can filter it.Thanks

5 - Supporter
Posted 05-06-2026 in Reports Setup & Management
0 Replies

Hi,I am trying to open my first online shop with Square. I have listed some items and created shipping profiles, but I can't link them. I am in the UK.I created...

5 - Supporter
Posted 05-06-2026 in Online Store
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I am at a loss for words as to how the Square product still exists with the basic functionality below still broken. It's been this way for years. Have the progr...

5 - Supporter
Posted 05-06-2026 in Feedback Discussions
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Hello, So I have never been able to get my Samsung Galaxy S22 Ultra to accept NFC payments.I have enabled NFC both on my phone and in the app.I have Uninstalled...

5 - Supporter
Posted 05-06-2026 in Payments Troubleshooting
0 Replies

I haven’t got a email for my square card to apply

5 - Supporter
Posted 05-06-2026 in Banking With Square
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"Stay in Touch" section at the bottom of checkout has a blank field instead of the store name:

8 - Enthusiast
Posted 05-06-2026 in Online Store
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I have a Canadian online store and I've removed all shipping profiles except Canada in order to streamline. I have $18 flat-rate shipping and free shipping over...

8 - Enthusiast
Posted 05-06-2026 in Online Store
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I'm new to Square. We have set it up for a client's event registration and they'd like to pass the payment processing fee on to the registrants, are we able to ...

5 - Supporter
Posted 05-06-2026 in Payments Troubleshooting
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Previously, when I received an order on Square for a Square Package or Digital item, I would get an order or a copy of the customer receipt in my e-mail notifyi...

7 - Protege
Posted 05-05-2026 in Online Store
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Hello,I have just started the free trial for PLUS and I am in the middle of setting up my site. I sell one off items, and I am trying to remove the "Low Stock" ...

5 - Supporter
0 Replies

On Saturday, our kitchen printer (SP742) went offline and we cannot reconnect it. I have reset it (so many times that I have used almost an entire roll of paper...

5 - Supporter
Posted 05-04-2026 in Hardware Setup & Troubleshooting
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The on-hand inventory in the INVENTORY SELL THROUGH REPORT does not match current on-hand, discounting what has been sold since the previous night snapshot. The...

5 - Supporter
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Hi All!I've had some customer feedback about our checkout page being a bit frustrating to use.I'm not sure if there are other settings that I can play with but ...

6 - Contributor
Posted 05-03-2026 in Online Store
0 Replies