Unanswered Questions

I am going to participate in an event abroad. Can I use my Square Point of Sale outside of Japan? Unfortunately, if you activated a JP Square account, you can ...

Square Community Moderator
Posted 11-07-2018 in Archived Discussions (Read Only)
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カード不正利用による被害が増える? あなたのお店の繁忙期はいつ頃でしょうか。年末商戦に向けた秋冬、春休みや5月の連休、夏休みなど・・・売上が伸びる時期は、実はクレジットカード不正利用による被害が増加する時期でもあります。 詐欺や不正利用から身を守るために ここでは、カード決済を安全に行うにはや詐欺や不正使用から身...

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こちらもよくいただくご質問なのですが、残念ですが、お使いいただけません。😣 日本のアカウントをお持ちのかたは、日本国内でのみ、カード決済を受け付けられます。日本国外の外国滞在中はカード決済をご利用いただけません。 ただ、現金売上などの売上情報を記録しておきたいということであれば、POSレジとしてご利用いただくことは...

Square Community Moderator
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If your customer requested a refund for a returned goods or for cancellation, you can process a refund within the app or your Square Dashboard. All refunds must...

Square Community Moderator
Posted 10-23-2018 in Archived Discussions (Read Only)
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I am not able to get my Samsung Galaxy s5 to pair with my squareContactless chip card reader? I've tried all the troubleshootings for this and it still doesn't ...

5 - Supporter
Posted 10-17-2018 in Archived Discussions (Read Only)
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How am I able to set my calendar so people can book by appointment with me? This would be very helpful to organize appointments.

5 - Supporter
Posted 10-06-2018 in Archived Discussions (Read Only)
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Is there a way to make modifiers tax exempt? Basically I sell customized laser engraved products and I have set up various services as modifiers. Since these ar...

5 - Supporter
Posted 10-05-2018 in Archived Discussions (Read Only)
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I only have 2 appt times - 10am and 2:30pm is there a way to only allow clients to see those two times available when booking?

5 - Supporter
Posted 10-05-2018 in Archived Discussions (Read Only)
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Here are some of the top inquiries from the newly signed up sellers! 1. Linking your bank account 2. Deposit Schedule 3. Accepted Card brands and Square’s Fee ...

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SquareAPIのCheckoutAPIについて、 CheckoutAPIで発行されたURLにアクセスすると、支払いができるのですが、その支払い期限が「24時間」とのことでした。 支払い期限を指定、延長をすることはできますか? また、その支払期限の間にその支払いをキャンセルする方法をご教授願います。 もし、Ch...

6 - Contributor
Posted 10-04-2018 in Archived Discussions (Read Only)
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周辺機器に関するお問い合わせで、「突然、プリンターの接続が切れてしまった」というものをよくいただきます。多くの場合、プリンターの故障ではなく、いくつかトラブルシューティングをしていただくことで解決できます。 プリンターの接続が切れてしまった際に、まずご確認いただきたいポイントをまとめてみました。 接続が切れてしまっ...

Square Community Moderator
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I use 1&1 for my web site. I would like to add a 'widget" or a Link button that sends my customers to my Sq account so they can buy things. There is NO ANSWER t...

5 - Supporter
Posted 09-23-2018 in Archived Discussions (Read Only)
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Hi, we are looking to use Square for our cafe/restaurant but need floorplan capability to attach tickets to particular tables. I believe this is now available i...

5 - Supporter
Posted 09-19-2018 in Payments Troubleshooting
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自分のお金を守る お客さまを守る 決済のセキュリティ 概要 不正使用について データの安全性 ICカード ソーシャルエンジニアリング 支払い異議申し立て PCI DSSへの準拠 磁気カード ハッキング アカウントの不正なりすまし ICカードのライ...

Square Community Moderator
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Hello! We understand that when you access this page in Japan, the menus and interfaces are displayed in Japanese, which may not be helpful for you. 😣 If you ...

Square Community Moderator
Posted 09-13-2018 in Archived Discussions (Read Only)
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Even if you created Square account in Japan, most of the features/UIs can be displayed in English. Square POS App If the language setting on your device (iPad,...

Square Community Moderator
Posted 09-13-2018 in Archived Discussions (Read Only)
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I get email notifications for payments and usually the subject line says "$XX.XX Payment from Square". Every so often it will say "$XX.XX payment - Square Payme...

5 - Supporter
Posted 08-30-2018 in Online Store
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Hi there I'm new to square, just signed up, and in the process of signing up when I got to the section to get my free magstripe reader or order the $59 reader a...

5 - Supporter
Posted 08-30-2018 in Community Corner
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5 - Supporter
Posted 08-30-2018 in Online Store
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Hello, I have contactless reader that says is not compatible with my device. The device as linage os 7.2.1 and is not rooted and passes google safetynet?

5 - Supporter
Posted 08-26-2018 in Hardware Setup & Troubleshooting
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