Unanswered Questions

I have attended a local, annual event for the last two years (I missed the first year), that focuses solely on women in business and bringing resources to the a...

Square Champion
Posted 03-12-2026 in togetHER
0 Replies

How do I set different shipping prices for different item variations?We offer items individually, by the retail tray, and by the case for bulk discounts. These ...

5 - Supporter
Posted 03-12-2026 in Online Store
0 Replies

Is there any way to delete customers or remove customer emails that are listed as "bounced" from an email campaign?

5 - Supporter
Posted 03-12-2026 in Customer Engagement
0 Replies

I have a shop in Cuenca, Ecuador. We sell bulk products by weight, such as shampoo and detergent. Just now, there was something wrong with this function. After ...

6 - Contributor
0 Replies

My items are appearing duplicated in mobile view but not in desktop view. Help! It wasn't doing this before and I don't think I've changed any settings to make ...

5 - Supporter
Posted 03-12-2026 in Payments Troubleshooting
0 Replies

Hi Square Sellers!I'm the founder of a small software company called Filljoy focused on POS-integrated weighing software and labeling.We've been working on anew...

8 - Enthusiast
Posted 03-12-2026 in Hardware Setup & Troubleshooting
0 Replies

My Square Point of Sale has been randomly crashing recently on our iPad. We have confirmed software is up to date on both the app and the Ipad iOS. In order to ...

5 - Supporter
Posted 03-11-2026 in Hardware Setup & Troubleshooting
0 Replies

My online shop shows pickup service menu items and every category shows items duplicated today, means that I see the same item twice in the category. I did not ...

7 - Protege
0 Replies

1) Allow two people to book at the same time. Create an option to select how many people are coming in for an appt at the same time.2) Update service discounts ...

5 - Supporter
Posted 03-10-2026 in Feedback Discussions
0 Replies

Short question: I would like to turn off messages within Square; how can I do that?Longer context: We put a contact us form on our square site, and had it send ...

5 - Supporter
Posted 03-10-2026 in Customer Engagement
0 Replies

As shown in the image below, all orders synced from the Kiosk have the "Pickup Time" printed twice on the receipt. Has anyone encountered this issue before? Any...

5 - Supporter
0 Replies

Hi everyone, As I open my second location I am running into some limitations in Square. During the transitional period I will be dividing my time between the t...

Square Champion
Posted 03-10-2026 in Appointments & Bookings
0 Replies

I have been trying to update my domain's DNS records for months; I opened a support request, was told it was being passed to a tech for work, never heard about ...

5 - Supporter
Posted 03-10-2026 in Online Store
0 Replies

I have just added Square Marketing to our Square for restaurants.I want to link Square to my existing Google business account for Google review, however It seem...

5 - Supporter
Posted 03-09-2026 in Customer Engagement
0 Replies

So we are having an issue where a customer will pay for shipping at one price and then when we go to print the label off, a different price will be shown as wha...

5 - Supporter
Posted 03-09-2026 in Online Store
0 Replies

Recently experiencing unavailable slots for only certain providers under our account of 15+ massage therapists.The online calendar does not provide real time av...

JRY
5 - Supporter
Posted 03-09-2026 in Appointments & Bookings
0 Replies

I am using square for restaurant in canada. Is there a way to set up special menu where customers have to order and pay 2 days in advance?

5 - Supporter
0 Replies

When a donor makes a donation, at checkout it is requiring a shipping address.Memberships set up as type OTHER, are also requiring a shipping address.We do not ...

5 - Supporter
Posted 03-08-2026 in Payments Troubleshooting
0 Replies

solved

5 - Supporter
Posted 03-08-2026 in Online Store
0 Replies

I'm trying to edit my website but my categories page is hidden, and I can't select it to allow editing.The page is appearing on my site and linked to the 'Shop ...

DNC
5 - Supporter
Posted 03-08-2026 in Online Store
0 Replies