Unanswered Questions

Hello,For online orders at my restaurant, we have had customers place online orders, then cancel them after we have accepted them at the restaurant. The problem...

5 - Supporter
Posted 07-16-2022 in Payments Troubleshooting
0 Replies

I'm trying to get my site indexed on Bing. I have verified it on both Google and Bing and I've finally managed to get it indexed on Google, but although Bing is...

6 - Contributor
Posted 07-16-2022 in Payments Troubleshooting
0 Replies

I have added a number of items to my library but some of them cannot be selected on the terminal. When the item is selected, the "Add" button does not highlight...

5 - Supporter
Posted 07-16-2022 in Payments Troubleshooting
0 Replies

Up until 3 days ago the Daily Summary of Sales sent from SQUARE has shown the GST/TAX component of my daily sales. For some reason the GST/TAX now reports ZERO ...

5 - Supporter
Posted 07-15-2022 in Hardware Setup & Troubleshooting
0 Replies

We have need to run reports based on device and occasionally we run sales through the Virtual Terminal, which returns "No Device Name". It would be great if we ...

6 - Contributor
Posted 07-15-2022 in Hardware Setup & Troubleshooting
0 Replies

My Facebook shop won't let me edit the images for the variations, so each one shows the same variation. My variations are color options, not sizes, so I think i...

6 - Contributor
Posted 07-15-2022 in Archived Discussions (Read Only)
0 Replies

Last month my magstripe reader was working on my Ipad 3, ios 9.3.5, but somehow, it doesn't work since July. I called Square said, reader only works on ios 12, ...

7 - Protege
Posted 07-15-2022 in Payments Troubleshooting
0 Replies

I've recently had two customers whose card wouldn't process with the invoice sent. CC is on for payments (as well as ACH but they didn't chose that.). I'm wonde...

5 - Supporter
Posted 07-15-2022 in Payments Troubleshooting
0 Replies

It updated and i did a test payment but now the app shuts down every time.Any ideas?

5 - Supporter
Posted 07-15-2022 in Community Corner
0 Replies

How has your experience been selling your art work on line?

5 - Supporter
Posted 07-14-2022 in Online Store
0 Replies

I recently moved from Squarespace to square online. Created my site and ensured I followed the instructions and still receive “site insecure” and “this store is...

5 - Supporter
Posted 07-14-2022 in Payments Troubleshooting
0 Replies

How do I get a widget to show variant services? It currently only shows the top level service.

6 - Contributor
Posted 07-14-2022 in Online Store
0 Replies

Using the Square Restaurants App it is requiring me to enter in a manager access code to edit item availability (Actions > Item Availability).My goal here is to...

5 - Supporter
Posted 07-14-2022 in Archived Discussions (Read Only)
0 Replies

HiI have a mobile food truck and visit lots of different locationsWhen I do a transaction the location of my home suburb comes up on the customers bank statemen...

5 - Supporter
Posted 07-14-2022 in Payments Troubleshooting
0 Replies

Hi, Is there a way to connect a contract to an appointment. Example being is someone wants to book they have to review and sign the contract before the appointm...

5 - Supporter
Posted 07-14-2022 in Payments Troubleshooting
0 Replies

I have successfully connected my shop to my Facebook account. But it only syncs a few items. The rest say "quantity_to_sell_on_facebook" is wrong. I have gone t...

8 - Enthusiast
Posted 07-13-2022 in Payments Troubleshooting
0 Replies

I have noticed a 20% decrease in sales. I feel it’s due to rising inflation. I am considering lowering prices to increase sales. Are any of you experiencing or ...

7 - Protege
Posted 07-13-2022 in Artists & Makers
0 Replies

Hey Seller Community, Did you know that TikTok is launching a FREE TikTok training program for small businesses? It is called Follow Me. What is Follow Me?Fol...

Admin
Posted 07-12-2022 in Payments Troubleshooting
0 Replies

I'm an American travelling to Canada, and I want to be able to accept card payments. I'm trying to set up a second account that's set for Canadian use, but it's...

5 - Supporter
Posted 07-11-2022 in Archived Discussions (Read Only)
0 Replies

Hey Seller Community, Did you know that TikTok is launching a FREE TikTok training program for small businesses? It is called Follow Me. What is Follow Me?Fol...

Admin
Posted 07-11-2022 in Archived Discussions (Read Only)
0 Replies