Unanswered Questions

¡Hola, vendedores! 👋 ¿Qué novedades hay? ¡Perfiles de impresora! Los perfiles de impresora son ajustes de impresora que se comparten en los dispositivos y ub...

Alumni
Posted 11-13-2023 in Foro de la Comunidad Square
0 Replies

I have a few different square accounts. The one I had for my brick and mortar store had a domain attached to it. Unfortunately when I closed, I deactivated my a...

5 - Supporter
Posted 11-13-2023 in Online Store
0 Replies

Currently Campaign Reports only offer information on who received and who opened a campaign email.Is it possible to see who did NOT open the email? Isn't that w...

8 - Enthusiast
Posted 11-13-2023 in Customer Engagement
0 Replies

I have no idea what is wrong or how to fix it. When I go to the order I have, then click on create shipping label. It takes me to another page that says there i...

5 - Supporter
Posted 11-13-2023 in Payments Troubleshooting
0 Replies

Hello -I'm wondering if anyone can tell me how to fix the way our item photos are displaying online?The thumbnail images are overlapping the main image. They di...

8 - Enthusiast
Posted 11-13-2023 in Online Store
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5 - Supporter
Posted 11-13-2023 in Payments Troubleshooting
0 Replies

I'd like the "sub" conversational modifier to behave like the "no" and "allergy" modifiers where they ignore any attached price. Is it possible to change that b...

5 - Supporter
0 Replies

... The two existing boxes are adjacent on the page vertically. I need to insert a third text box in between them.I cannot move the boxes to make room for the n...

5 - Supporter
Posted 11-12-2023 in Online Store
0 Replies

Hi,I sell only once a year at the end on Nov. I have the first generation square card reader it plugs into the cell phone through the headphone jack will it sti...

5 - Supporter
Posted 11-12-2023 in Payments Troubleshooting
0 Replies

Is anyone else experiencing an issue replying to customer messages? Whenever I try and reply it instantly fails with a "Failed to send. Retry" and the error in ...

6 - Contributor
Posted 11-12-2023 in Payments Troubleshooting
0 Replies

NFLD has an .08 per can and .20 per bottle refundable deposit. How can I add this charge to each can or bottle and show it as a seperate line item? It is a non-...

5 - Supporter
Posted 11-12-2023 in Hardware Setup & Troubleshooting
0 Replies

For your reference this is Case #: 86642289Subject: My customers fill out an online form on my site. When done and submitted, the form is sent to me...Questions...

5 - Supporter
Posted 11-12-2023 in Payments Troubleshooting
0 Replies

I am building a Weebly website selling services that require my availability on a specific date and time. I need to embed a calendar into individual items for s...

5 - Supporter
Posted 11-11-2023 in Online Store
0 Replies

I'm trying to set up a new shipping system using shippo, and I followed all the instructions on their site. The disclaimer at the bottom saying "this does not c...

5 - Supporter
Posted 11-11-2023 in Payments Troubleshooting
0 Replies

When shipping under the new Square Orders, labels are only available for USPS, not for UPS or FEDEX. Even though we have them connected and have been printing l...

7 - Protege
Posted 11-11-2023 in Payments Troubleshooting
0 Replies

Customers are unable to make payment on my site. It keeps telling them that there Payment Verification has Failed. I have tested it myself and it will not work....

5 - Supporter
Posted 11-11-2023 in Online Store
0 Replies

So from Square for Retail, Whether on the Register or on my iPad, i can create an invoice in the check out (so i can scan items) and do the discounts line by li...

5 - Supporter
0 Replies

Any time I update a variation it's a 50/50 shot as to whether the changes I made will take. This usually happens when I add new variations or add new photos. In...

6 - Contributor
Posted 11-11-2023 in Online Store
0 Replies

I followed all the steps in troubleshooting. It's a 2nd gen reader that suddenly started disconnecting after the green light went on and the customer tapped, it...

7 - Protege
Posted 11-10-2023 in Online Store
0 Replies

I've been using Shippo for years but I now want to start shipping through Square directly. Square will not give me Canada Post rates even though it is selected ...

8 - Enthusiast
Posted 11-10-2023 in Online Store
0 Replies