transfers suspended

Why is there no customer service. My transfers have  been suspended however continue to take my payments.  I see no (confirm account) on top of my dash baord as stated in email. Who can I talk too!

549 Views
Message 1 of 3
Report
2 REPLIES 2
Square Community Moderator

Hi there @Iliana1,

 

Very sorry to hear about the trouble you're having with your account. These forums are public, so to protect your privacy, we need you to continue to work with them directly. They should have sent you an email with specific information about your account status, and actions that need to be taken. They'll reach out to you at the email address associated with your account just as soon as they have any updates. Apologies again for the frustration, and thanks for your understanding.

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
490 Views
Message 2 of 3
Report

COntinue to work with them directly? THERE IS NOONE!!!  Are you guys just bots, yall write the same BS responses that lead nowhere. How long must we wait to get contacted by square. im on 6 months strong. no contact. waiting for your said email?? This community member customer service thing that square is doing so they dont have to pay employees is disgraceful. 

468 Views
Message 3 of 3
Report