Where is my reader? How can I check the tracking?

[SS1]

Need to check status of Square, make sure shipped

[shanchelle]

I ordered my square 3 weeks ago and still have not received it. Please HELP

[George]

So sorry you haven't received your reader yet. I wrote more background in the explantion above.

If you need to get your reader immediately, please visit a retail location!

[chinaart70]

Where is my reader?

[George]

Please see the info above!

[LetaHawkAuthor]

Having the exact same issue. Honestly, if you people can't be trusted to send the readers in a timely manner, then I am very leery of giving you my bank information.

[George]

Sorry for the trouble here! We do our best to get the reader to you in a timely fashion. Please see above for a more full explanation. And then head down to a retail store if you need to get a reader immediately!

[GaylaMaree]

I been waiting on my card reader to come in for the past 2 almost 3 weeks
And it doesn't have a tracking number

[Beeswaxandbubbl]

Following because I have been waiting too. No tracking number but I did receive a "shipped" email.

[barberpamela757]

Who to contact if you still have not revived the card machine square up?

[Kelly]

We can help out, check out George's post above.

[nreinitz]

I have not receive my card reader yet. It's been 18 days. Why?

[Spenser]

Sorry to hear that. They typically don't take longer than ten days. Check out @George's tips above. 

[tejalasher]

How long does it take the receive the square reader? It has been 2 weeks since I ordered.

[Spenser]

Shouldn't take that long, check out George's reply for next steps!

[pdxburson]

Waiting on more than a month and a half for my order. Have placed a total of four with nothing yet delivered. 

[Kelly]

@pdxburson Sorry for all of that trouble! Sounds like our delivery partners are having trouble getting the reader to you! 
 
To make sure that you get a reader ASAP, your best bet is to visit a retail store. (It's very likely there's one nearby.) 

[pdxburson]

The bigger issue is that Square apparently has an unreliable "delivery partner" and after multiple dissaperances it has me questioniong the reliability of the service in general. 

If none of the 4 ordered readers show I will simply find an alternative comapny to do business with. 

[Kelly]

@pdxburson I absolutely understand your concern, I can confirm that we have shipped out those readers so you should be seeing them soon! 

Apologies for the confusion and frustration around the reader shipments but I can assure you that we are here to help and make sure your Square runs smoothly once your receive your reader. 

[pdxburson]

We are approaching yet another 2 weeks for the recently ordered readers and 2 months on the first ordered one. I give up. What a terrible experience this has been. 

[Kelly]

@pdxburson Sorry to hear! You ca grab a reader from a local retailer and start processing payments immediately.