Square has identified certain people as business directors for account verification. How to change

[Wangarang2800]

I cant verify my account as the people square has identified are only board members for a non for profit. How do I change this so i can verify my account.  

[Seamus]

Hey @Wangarang2800,

Thanks for reaching out.

While we are unable to discuss private account information via our seller community, please give our support team a call on 1800 760 137 - they'll be able to assist you further.

Lines are open Monday through Friday, 9am-5pm AEST. Thanks for understanding.

You can also contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Go to "Other"" then "I don't see my issue"

4. Click "Message us" or "Email us"