["Square hardware purchase was declined","Square hardware purchase was declined"]

[NaturePaths]

When I purchase hardware at SquareUp, it is not processed and I am unable to reach Square by phone.  Email does not resolve the issue.  I have called my credit card company and they indicated that it was with Square.  I am a new CBD business.  Does anyone have a suggestion?

[Joe]

Hi there, @NaturePaths - thanks for reaching out to us here on the Seller Community.

Unfortunately, we're not able to see into specific transaction attempts here from the Community. This space is a public facing platform, meaning we cannot dive into account-specific information; or in this case, specific hardware purchase attempts.

You mentioned that emailing our Support Team has not resolved the issue for you. Would you mind clarifying? Where did you leave off with Support?