Scam

[Franisha25]

At this point, square is a scam. I've been reaching out to you goes foe weeks now and my account through via email and I have not gotten not on reply.  I have deposits coming in from where people are making appointments online and I am not receiving any of the money nor seeing in my account when I know its supposed to be there. I can't use my debit card for the account because it keeps getting declined. I've had here... I've never seen a business where if you are having a problem,  you can't speak to customer service about it. This awful service. 

[evasavageau3]

Wow, that is horribly frustrating! Have you gone into your Account and Settings tab then under Bank Accounts to make sure you have the correct bank information?

[Franisha25]

Yes I have. And nothing has changed for about 2-3 weeks now.

[Ellie_]

Hi there @Franisha25,

Very sorry to hear about the trouble you're having with your account. These forums are public, so to protect your privacy, we need you to continue to work with them directly. They should have sent you an email with specific information about your account status, and actions that need to be taken. They'll reach out to you at the email address associated with your account just as soon as they have any updates. Apologies again for the frustration, and thanks for your understanding.