Hi @Crystalgaster - Thanks for reaching out to us here on the Square Seller Community👋😊
I moved your message to a private thread to further discuss your question. Keep in mind, the Seller Community is public-facing so when you ask questions that are specific to your account, we will move them to a board to discuss with you privately for your security.
It appears the refund has been completed on the Square side. Have you reached out to the support team for the Visa gift card? You can also reach out to our Support Team here, so they can take a deeper look as well.
