Transaction Report

Does anyone know how you can get a transaction report from your square when it has been compromised? We are having trouble getting logged into the the account due to this and we need the report in order to file taxes. Any information is well appreciated. 

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Square Community Moderator

Hi @JLMTax - I'm sorry to hear that this issue  has brought you to the Seller Community 😥

 

If you believe that your Square account has been compromised, you need to get in touch with our Support Team if you haven't already. As soon as you can, please reach out to Support directly through the form here.

If you aren't able to log into your account, unfortunately, there won't be a way for you to access your reports. However, once you get in touch with Support, they can help you get back into your account and can also email you a copy of your reports if you need.

I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
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That the problem I am unable to log into the account due to it being compromised and the verification phone numbers are wrong as well. We are having a hard time getting it to where we can log in.

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Square Community Moderator

Hi there, @JLMTax 

You can still use the contact form without having to sign in to your Square account. Please let me know if you happen to have any trouble completing the form.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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