Online website verifying buyer error

[Shahroozyy]

So I’ve had various customers tell me that they can’t pay at check out on my online website because there’s an error that keeps popping up saying “UnexpectedError: An unexpected error occurred while verifying buyer.” but I already passed the information request so I’m really confused 

[_Violet · Accepted solution]

Hello @Shahroozyy - Sorry to hear you're having some trouble with your Square Online Store 😞

Have you received any recent messages from our team, regarding your account status? You mentioned we previously requested information from you, so I'm wondering if this is related 🤔

Let me know what you find! I'll keep an eye out for your reply.