No last name (mononymous)

[whit3angel]

Hi i am trying to set up an account with square but i have problem with my name. I only have 1 name, no last name (mononymous). The system won't allowed me to leave blank the 'last name' section. How do i do this? At the moment my account is "Not yet approved". Any help will be appreciate it. Thanks .

[Seamus]

Hey @whit3angel,

Thanks for getting in touch and sorry to hear you're having trouble signing up.

For more help on ID verification issues, you'll need to get in touch with our support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

You can also find some general troubleshooting for this at https://squareup.com/help/au/en/article/5057-signup-troubleshooting - one thing you may want to try is entering the same name in both fields!