Hi
OK I'm new on this software. So I'll explain my situation and for some piece of mind and less confusing can someone help with my situation please.
I've sent out an invoice that the buyer has paid at 3.39pm.
My close of day time is set on 5pm.
On the transaction says active sales and beneath that says card processing.
All I'm after is what does this mean and when will I actually see it land in my account please?
Thanks appreciate anyones feedback
Hi @Jreardon87,
Deposits are generally sent to your linked bank account on a next day basis, excluding public holidays. You might find there's a delay if you took the payment yesterday, as it's a public holiday/bank holiday in Melbourne today. Read more about the deposit schedule here.
If you took the payment yesterday, it should be sent at some point tomorrow afternoon. You can view funds currently stored in your Square account via your Online Dashboard. Hope this helps!
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