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[Pompey657]

Good afternoon. I have recently received an email from customer support regarding my account and in particular startup. I am still a bit confused on where to find the required support query. Due to this I am still a little puzzled as to the time I am spending actually online instead of working.  So I guess the question I ask is. Can customer support be more precise on what is required from the account holder in order to save any unnecessary loss of time. 

Thank you 

[Pompey657]

Good afternoon all. I have just received an email from customer support with regards to my new account. In particular startup questions which I am required to answer. Can anyone elaborate on the correct place to search on my dashboard to complete their query. Thankyou 

[Breffni]

Hi @Pompey657 welcome to the Seller Community 🙂 

Any requests from our team should appear in the top right corner of your Dashboard with a red flag. 

Let me know if you found it or is the request is still pending and I can take a closer look.