Chip Reader Question

[ell1]

I am trying to order a new chip reader. I did not get confirmation that the request went through. Please acknowledge.

[Tom]

Hey @ell1, really sorry to hear about the trouble with your order. If you still haven't received a confirmation, please contact our Customer Success team directly. If you provide the email address that's tied to your Square account, they'll be able to take a deeper dive.

Hope this helps get you where you need to be, though let us know if any questions remain.