@Have you looked at the transaction where you did the payment? like you are going to send a receipt? If you can't find it under transactions, I would pull up the customer in your customer directory and see if it shows his/her history. If you don't find it there, check your e-mail for an e-mail from square as it could be some other issue account related. This is especially true if you have a brand new account and trying to run a card not present transaction.
Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com
Square AI Champion | Using Square since July, 2017
"Good judgment comes from experience, and experience comes from bad judgment."
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