can not get free staffing version to work

[janjwoodables]

I tried to start the Free version of staffing, but when I attempt to set up a schedule it continually returns me to set up the plus version.

Is there no free version any longer?

Thanks in advance

[VanKalkerFarms]

How many employees do you have?  The free version is only for up to 5 employees>

https://squareup.com/us/en/staff/shifts/pricing

[janjwoodables]

I have 2 + myself so it should work yes?

[JasonSQPM]

Hi @janjwoodables - you should be able to downgrade to the Free plan once your Plus free tiral ends so long as you have 5 or less team members, including yourself.

[janjwoodables]

Thanks @JasonSQPM 

But I can't even get it started LOL

[JasonSQPM]

Can you send a screenshot of what you are seeing?  Looking at your account, you should see the ability to start a free trial as soon as you navigate into Shifts.

[pilotcurtis]

Same issue here. I every time I select a link within Shifts - "schedule", "clock in/out", etc. All I get is the "Manage your Team's Time" splash page for Square Shifts Plus. Do I have to Select "Start Free Trial" just to get it to work? Then downgrade?

[JasonSQPM · Accepted solution]

Hi everyone - we offer all sellers the opportunity to start a free trial of Shifts Plus, but if you have less than 5 team members when the trial ends you are able to downgrade to Shifts Free if you desire.

If you are unable to start a trial at all, please let me know so we can investigate further.

Thanks,

Jason

[RenegadeRage]

So we have to use the free trial before the free one? Will it automatically downgrade yes or do we have to remember to do it before the trial end date?!