Square Team app age rating issue

Copy and paste from my complaint, issue explained within the complaint, auto response said to try posting in the community:

 

I have phoned and explained the below complaint. The resolve I was given was for the parent to remove age restrictions from their child's device. This is inappropriate advice. Age ratings are set to protect children. Parents create these settings on their children's phone to protect them.

I would like to make a complaint to the developer for suggesting this advice and re-instate the original complaint which is as below.

As of the latest square team app update on mobile devices the age rating has now been changed to 18+ years. Screen shot attached.
This is affecting my staff who are under the age of 18 from viewing their rosters and submitting their time cards.
Can you please fix on your end or your service will no longer be appropriate for our business.
I have also reported the problem to the app store.

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Square Champion

I have attempted to get clarity around this from some engineers I have contacts for - let me see if I can find out if this is intentional or not because I still see E for everyone on Android.

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Square Champion

This is the reply I have received:

Since we require sellers to be 18+ in the US that is what we are now setting that to be the age rating. Android will be updated soon.

 

Does this mean individuals under 18 who work for a seller are unable to use the app? No. It does mean that those under 18 are unable to pretend to be 18 or older to try create a business with us.

 

Nothing has been added that would make our apps not appropriate for those under 18, we just state you have to be 18 to run a business with us.

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My suggestion might be have them log in on the web page?

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