square payroll account

[Bioadvnt]

My wife and I bought a business that uses square Plus for point of sales, inventory, scheduling.   The previous owner just closed their payroll account with the sale of the business.  The square plus account was transferred to us.  Square does not seem to have an option for us to create a new Square payroll account under our EIN.  Within the dashboard, when we click on payroll, it says "Account closed" (previous owner) and there is not an option to create a new payroll account under our EIN.  How is this done?

[Bronze_Palms]

Hi! This sounds like a unique case that you may need to call customer service about.

I would also start in settings on the main Square page and update your EIN there, then see if the system allows you to create a new payroll account in the payroll settings in Square, after that. Maybe since the EIN has changed, you can "map" those two places in Square to each other.

Here is the number to Square Payroll if that solution does not work - 855 700 6000