Hi @DSander. I’m not sure any of us here knows the reasons for this restriction. But knowing them will not change reality. Once Square payroll is cancelled on an account it can not be restarted in that account — ever.
That’s why there is a deactivate option. When someone cancels payroll, Square gives a couple of chances to deactivate, instead. The dashboard even warns us strongly that this is a permanent action that can not ever be reversed, and that deactivation is the better choice.
I know this because, a few years ago, I was helping a friend mothball his business. That message popped up. We discussed it and he decided to go the deactivation route in case he ever transferred the business assets to someone else. That turned out to be a wise decision.
Anyway your only choices are to start another Square account (even if it absurd) or use a third-party payroll app that imports timesheets and tips and commissions from Square Team. That is the unfortunate reality, no matter the “whys.”
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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