Hi @lerouxbodyartss. There difference has something to do with the permission set the employees are assigned to. I found this out by trial and error. If an employee’s permission set gives them Shifts and/or Team Management permissions then they can ring up sales without clocking in. If they do not have any of those, then they must clock in to ring up sales.
In my case, I do not want every employee to have access to team and shifts permissions. So, they will always be forced to clock in before entering transactions. This is not something you can work around. Most likely the difference between the employees that you are seeing is because the ones who can do that (enter a transaction without clocking in) have permissions you might not want them to have.
So, I’d review your permission sets.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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