@JackC There are lots of posts on this subject in the community. I scanned them, and came up with a few things to be aware of:
- Be sure that the postal code is EXACT and in the correct format: A1A 1A1 (Note the space after the 2nd “A”)
- All information must be exact. Even the slightest variance in name or postal code, etc, will cause a rejection
- However, some people have had luck putting a zip code of five zeroes - 00000
- Here’s a Square Help Article on International cards — https://squareup.com/help/us/en/article/5085-accepted-cards
- If all else fails, you’ll have to contact customer success
Hopefully one of those things can help you.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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