Allow search and display of customers by postcode

Allow search and display of customers by postcode

In the UK, it is very common to look up customers on a list by name and postcode - it is a more natural way to filter when in conversation face-to-face than asking for an email address or phone number.

 

We can capture postcodes in the Customer Directory but not use them in the POS app. It would be great if we could:

  1. Search for customers using a postcode (add postcode to the search index)
  2. See the postcode when listing cutomer search results (as well as email/phone)
5 Replies
Square

Hi @rweavergwc 👋 thanks for filing this request. 

 

This is a great callout that I know would be beneficial for plenty of sellers. 

 

If we have any updates, I'll let you know here. 

Oh, yes. I would also love this. Especially in the appointment POS

Admin
 
Admin
Status changed to: Open
 

+1 on this one, a natural way to search for a UK customer as they are quick to type in and reasonably unique.

I'd add to that Reference ID - I think this field is mainly there to tie up with when you have an existing system, e.g. membership numbers, but at the moment if we search for someone's membership number.

 

...ignore that, just tested again and it does seem to now match to a customer when searching reference ID.

Would still be useful to surface the postcode field, but @rweavergwc we're going to work around this for now by entering the postcode again into the Reference ID field.