digital files auto-sent to customers

digital files auto-sent to customers

Hi, 

 

I sell soft toys patterns (digital files ). I normally send files to my customers manually after I got the orders. 

just wondering if the Square system has any “ auto-send” function that I can upload the digital files in my account, so that the system can send the files to my customers automatically once my customers placed the orders? 

due to the time differences between Australia and other parts of the world, very often my customers placed orders and they would expect to receive the files immediately. 

 

I sell same products in Etsy, they do have this function. Hope Square has this function as well. Thanks

4 Replies
Alumni
Status changed to: Not currently planned

Hi there, @Ritcho, thanks for reaching out to us here on the Square Seller Community to share your suggestion! Although this feature isn’t currently available with Square, it’s a great idea and I can see how it would be beneficial to your business.
 
I’ve shared your feature request with our Product Team, as they are constantly improving our products based on feedback like this. In the meantime, keep an eye out for any updates in our Seller Community. We appreciate your input! 🙂

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

Would like this feature also.

While this feature isn't currently in the Square platform, my company (Bitship) has released an app that can automatically do this for any of your digital Square sales. If you'd like to learn more please take a look at https://bitship.app, or contact me at contact (at) bitship.app with any questions.

Making digital file fulfillment simple for Square Sellers since 2022

Hey everyone,

I noticed there have been a few recent discussions about finding a solution for automatically delivering digital files to customers after they make a purchase on Square Online . Many sellers are looking for a way to streamline this process and eliminate the need to manually email files .

I have great news - SendOwl, a leading digital delivery provider, just launched a new app in the Square marketplace that does exactly this!  The SendOwl app allows you to:

  • Sell a wide variety of digital products (ebooks, courses, software, music, etc) 
  • Automatically deliver secure download links to customers immediately after purchase 
  • Manage products, orders, and customer data directly from your Square dashboard 
  • Take advantage of advanced features like PDF stamping, license keys, subscriptions, and more 

The best part is, it's incredibly easy to set up. You simply:

  1. Install the SendOwl app from the Square App Marketplace
  2. Upload your digital files to SendOwl
  3. Connect your SendOwl products to your Square products
  4. Start selling! SendOwl handles all the secure file storage and automatic delivery for you 

With over $2 billion in digital sales powered by their platform, SendOwl is a trusted solution for online sellers looking to automate their digital product sales . They have a long history of providing reliable tools and integrations for major e-commerce platforms .

So if you've been searching for a better way to sell digital products on Square, I highly recommend checking out SendOwl's new app. It will save you a ton of time and hassle, while providing a seamless experience for your customers. 

To get started, just search for "SendOwl" in the Square App Marketplace.

Let me know if you have any other questions! I'm happy to help you get set up with SendOwl's digital delivery solutions.

Best regards,

 

Matt Wells