Options to have a drop down (question and answer) section on the website

DEW171 · ‎06-15-2022

Does anyone know how to have a drop down section on the website e.g. FAQ where the question is listed and then you hit the "expand" button to see the answer.

I would like to use it in a section of my page, not just one whole page alone.

I was hoping to be able to expand/contract the answers to save room on the page and the less need to have a heap of links to other pages.

MayaP · ‎06-17-2022

Hi @DEW171,

Good question! As of right now a FAQ section is a feature request for Square Online.

As a workaround, you might consider using the "Product Details" section to have a question as the "title" and the answer as the "details" part. This workaround doesn't include the click-to-expand functionality of the FAQ app, but it will still surface the appropriate information. Note: we suggest keeping the text as short as possible to ensure the best formatting results.

You can also use the Embed Code section to add a similar third party option. If you google search “embed faq on website” a ton of options will come up. You can use the embed code section as long as they have a html snippet to copy.paste

I know this is a bit of hassle! But I hope this helps for now. Please let me know if you have any further questions.

diana28 · ‎02-11-2023

Any updates on this?

Laurie_ · ‎02-13-2023

Hey there @diana28,

I don't have any further updates regarding an in-build FAQ section for Square Online. However, we'll continue to track this feature request and if we do receive more news on this, we'll be sure to update this thread.

Let me know if you have any other questions in the meantime.