NOTIFY WHEN BACK IN STOCK

[SarahCotta]

Why isn't there a way for customers to enter their email address and be immediately notified when an item is back in stock?

This is powerful for two reason:

• First and foremost, obviously it pushes sales and customer loyalty.
• It's an opportunity to capture a customer's contact information and add it to marketing database.

[Arie]

Hey @SarahCotta,

Thank you for writing in and sharing this suggestion! 

I can see how having the ability the record your customers details to notify them of a re-stocked item would be useful to have. Currently, this would be a feature request with our eCom team. 

We appreciate you sharing the use case for this, and will share any updates with you here. 

[SarahCotta]

Still nothing?

[Kassi_]

Hey @SarahCotta - 

Jumping in for Arie on this thread. 

I still don't have an update or ETA for this Feature Request.

Once more information becomes available one of the Community Moderators will post a Product Update with all of the information. 

Thank you for checking on this. 

[cjmcal]

It'd be very helpful, for items that are out of stock, for customers to have a "Notify me when this item is back in stock" box to enter their email. I've noticed this on a number of other stores -- it's useful both as a business and as a customer. Thanks!

[freeformz]

I’m new to square e-commerce as I recently transitioned from Etsy so I can own my own branding and content.

Things have been going well. There are a bunch of improvements I’d like to see, but the one thing I am missing and feel would be a good tool for business like mine, who do small batch manufacturing of their own products, is a way for customers (potential and existing) to sign up to be notified when something is back in stock.

This is a feature I had at Etsy and was a good way to gauge interest on what products I should prioritize making before others.

if there is a way to do this already I missed it in the ui. If not, please consider adding it. Thanks!

[freeformz]

I posted elsewhere asking for this: https://www.sellercommunity.com/t5/Square-Online-Discussion/Feature-Request-Notify-when-back-in-stoc... 

[RobynR]

Hey @freeformz,

Glad to have you here.

The ability for customers to sign up to be notified when something is back in stock is not available at this time – but I can see how it would benefit your business.

Please share your suggestions in our Ideate Room here: squ.re/ideate - Our Product Team keeps an eye on this forum as they are constantly improving our products based on feedback like this.

I hope this helps!

[freeformz]

Thanks! looks like this is already a request: https://www.sellercommunity.com/t5/Square-Online/Restock-Customer-Notification/idi-p/363919

PS: 

[bdoyle]

I would also love to use this feature

[AdamB]

I'm updated the status to "reviewed" as we've received the request and shared it with the appropriate team.