Bank Account Details as a Payment Option

Bank Account Details as a Payment Option

Really need an option for bank account details as a payment option,  ie. bsb, account number  on  invoices as  is a business standard not offered on square.

 

[This post was moved from the event titled "Q&A with the Customers team: How can we meet your business branding needs?" to Square Invoices Feature Requests by a moderator.]

5 Replies

I agree Re: Bank Transfer Option. On my invoices I include my Bank Details in the "Message" box but to be honest MOST clients just hit the PAY NOW button & pay by Credit Card as it is more efficient...so I don't believe SquareUp would loose alot of their "Commission" if they offered Bank Transfers as an alternative payment method.

Yes I find that too, most customers use the PAY NOW button.  And I think Square would prefer it that way over a bank transfer because they take their percentage.  So I don't see them making a bank transfer button or making that option easier for customers any time soon.

Alumni

I'd be happy to shed some light on this feature request, @BSSCW @ausworkshop @DiscoFord

 

In order to initiate a bank transfer, your customers will have to be signed into their respective online banking page, or app, which isn't something we can integrate via the invoices you send your customers. As you probably know from making bank transfers yourself, you'll need to log into your online banking with your credentials, and in some cases even enter an sms code in order to facilitate a bank transfer. This isn't something we can bypass via a "bank transfer" button. 

Maybe have a button which brings up simple instructions on a seperate page 'How to pay with bank transfer', the account number and BSB they are to use, the order number and also the total on the invoice.  I use Woocommerce on my website and if the customer chooses to pay via bank transfer it does something similar.
When selected on the cart page in my shop or when ordering a sign it says -  'Make your payment directly into my bank account shown on the next screen. Please use your email Subject or Sign Name as the payment reference. Your order will not be processed until the funds have cleared in my account.'

Just a suggestion. 

 

I actually stopped using Square in my Woocommerce shop because it kept playing up, then when trying to fix it again I had trouble getting it all working properly and no one could help me at the time to figure it all out.  I started using Stripe instead and it seems to be easier to set up and works well.  I still use Square for my invoices though.  I dream of the day when all this gets easier for us busy shop owners to manage.  I guess there are a lot of moving parts that all have to work well together.  Sometimes I feel like all my hard work in my business is making all these middlemen make money but I don't make any money myself!

Hi there!

What I've been doing to have a work around, is within an invoice in the "Message" section I add my BSB and Account # also mention to add invoice# as a reference for easy tracking. Then once Payment has been received I get a notification from my bank up and mark as paid in square as other.

 

Hope this helps!