Square Reader for Contactless & Chip: Way to Shut Off "Beep"

Square Reader for Contactless & Chip: Way to Shut Off "Beep"

When the reader is enabled for "tap to pay," but the customer takes like half a second too long to do it, it beeps at them. Uncool. And I've had people browsing at the checkout for little add-on items, it beeps, and they're like "ah--must rush--nevermind." I really feel like we lose out on sales because the thing beeps at them. There seems to be no way to turn it off. I have "payment sounds" toggled to "off" but that doesn't affect this.

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1 Reply
Square Community Moderator
Status changed to: Open

Hey @ImaginaryBooks I appreciate you reaching out and bringing this to our attention. This is an excellent feature request. We appreciate you sharing your business use case and why it would be valuable for you. If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime into the request, the more likely it is to catch our product team's eye.

 

Thank you again for your input! 

MayaP
Square Community Moderator
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