Include gift card balance on customer Cards on File

Include gift card balance on customer Cards on File

Currently, customers can have an eGift Card in the "cards on file" list. However, there is no indication as to its balance. In order to find that I have to tediously browse through the Gift Card section of the website. Very often I go to fill an order for them and choose the gift card option, only to find that there isn't enough of a balance. It would be REALLY helpful on the customer screen to see the balance in the Cards on File list so I can check them out with fewer steps.

3 Replies
Alumni
Status changed to: Open

Hey @jimmytechsf ! Thank you so much for submitting this Feature Request! I've updated it to the "Open" status. This step in the Feature Request process will be a time in which other sellers can add their use cases to your idea to make it stronger and demonstrate further how much it is needed. Later on, we'll re-visit the most popular feature requests in the "Open for Votes" status and bring them to product teams.
To other sellers that see this feature, please “like” the post and reply with a use case that your business would have. This will help to signal that this feature request is even more important to address.

Square Champion

@Ria I upvoted this.  It would also be helpful to be able to select a card from the Gift Cards Detail report and see the balance there, as well.  Since not every card (and in fact most cards) are NOT linked to a customer at first, that’s the only foolproof way to be able to see balances.  Thanks!

Yes, please! This feature would be a huge help for my business in better serving my customers!