Appointments - Ability to apply discounts or coupons on Appointments website

[Jovince]

I have set up automatic discounts for my service but when client go to book it shows at full price and not the discounted price. Is there a way for the booking flow to show the discounted price?

[#2]

Thanks for reaching out, @truly_fm! 

While you can apply a discount to a service when charging a client in-person using the Square Appointments app, it's currently not possible for clients to use a discount or coupon code when booking an appointment through your Appointments booking site.

I've moved your post to this existing feature request thread so we can gather all feedback for this functionality in one place.
Once we have an update, we’ll tag everyone in this thread and let them know.

Sorry I couldn’t be of more help here. If you have any other questions, please let us know.

[Seamus]

Hey @Jovince,

Thanks for your message.

At the moment applying discounts is not possible via the Appointments website. I'd recommend perhaps setting these services up as separate services with different prices to display on your Appointments website, or temporarily changing the price on the services while they're on sale.

I've moved your post to our Feature Requests board to track moving forward - It makes sense that having the ability to apply either discounts (available on the Point of Sale app) or coupons (available on Square Online websites) would be handy with Square Appointments!

[EmmaWell]

Hi,

Is there any improvement on being able to apply discounts to square appointments when prepaying online?

Thanks, Emmawell.

[Laurie_]

Hi there, @EmmaWell,
 

Thank you for reaching out to us!

Currently, I don't have any new updates to share regarding this feature request. However, I'll make sure to keep highlighting the feedback we receive and pass it along to our Product Team.
 

In the meantime, if you know of any other Sellers who would also benefit from this feature, please encourage them to add their vote for the request in the thread. The more comments/feedback we receive, the higher priority it gets from our Product Team. 

[MJ10]

I would really like to provide discount codes as a way for my clients who have package deals to be able to book online. This would make my life easier. 

[Katie_SQ]

Thanks for adding your support here, @MJ10! While we don't have any updates on this at the moment, we’ll continue to track the feedback on this thread and share any new information as it comes to hand.

[truly_fm]

Coupons Not Applied to Services on Square Online

-MATESRATES activated coupon created,

-to apply to 'Counselling' variation under 'Astrological & Standard Counselling' Service.

-Tested on my website trulyastrology.square.site.

-No option to enter a coupon code at checkout.

Discounts Also Not Applied to Services on Square Online

-MATES RATES discount created & activated,

-to apply to 'Counselling' variation under 'Astrological & Standard Counselling' Service.

-Tested on my website trulyastrology.square.site.

-No discount applied/detailed at checkout.

How do I offer a discount to one customer, on a specific product in my Services/Appointments?

[Katie_SQ]

Thanks for reaching out, @truly_fm! 

While you can apply a discount to a service when charging a client in-person using the Square Appointments app, it's currently not possible for clients to use a discount or coupon code when booking an appointment through your Appointments booking site.

I've moved your post to this existing feature request thread so we can gather all feedback for this functionality in one place.
Once we have an update, we’ll tag everyone in this thread and let them know.

Sorry I couldn’t be of more help here. If you have any other questions, please let us know.

[truly_fm]

Thanks for the clarity.

The first mention that this was added to the feature requests board was in JAN 2022 (almost 3 yrs ago).

When is this likely to be processed, based on the usual amount of time it takes to deliver a developed feature like this one? Can a voting system be introduced so that top requests are voted for and therefore prioritised for development?

Kind regards,

Truly.fm

[Katie_SQ]

Hi @truly_fm,

There are a variety of factors that are taken into account for feature requests, including Seller interest and our development pipeline. By sharing your support on an existing feature request or creating your own, you encourage other Sellers to support it with their votes and comments, which highlights demand for the feature to our Product team. You can read a bit more about this process and the feature request life cycle here.

While we don't have further news to share at this time, our team is always working on updates, and we'll keep you posted on new features as they roll out.

Please let us know if you have any other questions. 🙂