KDS API

[kinos_coffee]

Hi there, is there any possibility we could have access to some basic data points from our KDS. We are needing to build out an "Order ready board" which basically would show an order, how long its been waiting, and when it is ready so customers can see their order moving up the list. This would be so so helpful and super easy to do if the KDS is visible. Thanks, Jared

[sayra]

Hello, @kinos_coffee. 

Thank you very much for sharing your request. Your suggestion for access to basic data points from your KDS (Kitchen Display System) to build an "Order Ready Board" sounds like a valuable addition. Having real-time visibility into order status, wait times, and order readiness can greatly enhance the customer experience and streamline operations.

While we don't offer custom feature customization for individual sellers, as it can be quite challenging to accommodate every specific request, the possibility of implementing the feature you've recommended can certainly be assessed and considered by our team. It's important to note that we can't provide any guarantees regarding feature development. Nevertheless, your input holds significant value to Square, and we genuinely appreciate your time and feedback.

We also suggest taking a closer look at our Square Developer site here: https://squ.re/2GwOWd0. 

Have a great day! 

[kinos_coffee]

This would be amazing! Thank you for passing this along as I think so many customers could benefit from this and its something that Toast offers Natively. I would be happy to build something out via API but these data points from the KDS are currently not visible in Square Developer