Remove "Say hello to Managerbot" pop-up greeting

Horsefeathers

Every time I login, and most times when I go to the "Home" tab, I receive the popup greeting "Say hello to Managerbot. Your always-on, intelligent business partner".

I have said hello. I have used Managerbot extensively. I have clicked the "X" to close the popup ... repeatedly. The greeting popup persists.

I find no helpful setting to change this behavior. How do I get rid of this message?

JoeTend

Can’t wait to hear how to close this bot for good!

Tend Greenpoint

TheRealChipA

Hmmm. This has to be a random issue only occurring for some. I haven't seen that popup in weeks. Over my decade+ with Square I've seen issues like this with popups. For the longest time (ie - months), the team scheduling module would popup annoying tips and hints. Then, one day, they stopped. I'm not sure what happened in either case. But I'll flag this to the moderators so that the engineers can look into it. It's probably something as easy as an errant cookie setting.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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JTPets

I still don't have manager bot?

John
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TheRealChipA

John, I'm told that ManagerBot is still restricted to the US. I'm trying to get some specific reasons, but my best guess is that this has to do with each country's laws and restrictions on AI-based tools. As you know, there is no one-size fits all and companies that offer AI (especially in the world of finance) have to conform to a mountain of differing regulations. If I learn something different that I can pass on, I will.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

MarkAdam

I'm in Canada and this bot pop-up is a nightmare. Every time I refresh my dashboard, this dumb pop-up comes up and the only options you have are to either close the dialogue (only for it to come back next time) or ENABLE the bot, which I 130% do NOT want to do. I want it to go away. Forever.

JTPets

I don't have access to the bot in Canada yet?

John
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TheRealChipA

I've learned that this popup is being investigated. The engineers are trying to get to the bottom of why some sellers (like me) no longer see it, and others still do. Hang tight, folks. I'll be back with information when I have it. But, hopefully, you'll see the change before I do!

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

TheSunglassShop

Is there a way to opt out of using managerbot?

TheRealChipA

Yes. Don’t use it

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

eriktaylorlmt

"Your always-on, intelligent business partner" seems to imply that you're using it whether you like it or not.

This is BS.

MarkAdam

Simply "not using it" doesn't make the super irritating pop-up go away. It's there every time you refresh the dashboard.

That and the toast messages when I move items or use my restaurant POS that are useless and literally blocking the buttons I need to do stuff...

These are both pretty awful "features".

Row44

Hoping for a disable button soon. It is incredibly annoying.