Over the last few years there has been a shift in malls having "shops" to "experiences."
Escape rooms, VR experiences, arcades (coming back!), obstacle courses, mini golf!
How do you create an experience?
Have you recently added new services to attract interest?
We definitely have added other classes, basic and advanced wheel classes, mug making, hand-building, bird-houses, pet-portraits. I do feel like people want to do something with people they love not just buying something.
We don’t have a retail store, but when we set up at fairs we invert our booth so people can come inside rather than standing in the aisle looking at something. We have a bright pink floor and have faux neon signs, a tv running videos of AI kids wearing our clothing in different settings. We have so many people say when they come in our booth they forget they are at the fair. In the fair marketing business they say you only have 30 seconds to grab the customers attention and draw them in.
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