Square Champion

Square AI availability — am I missing something?

I’m seeing Square AI mentioned everywhere and was really excited to try it, but I don’t see it available in my Square dashboard yet.

Is Square AI still being rolled out in phases? Are there specific eligibility requirements (region, account type, features enabled, etc.)?

I’m based in Canada and use Square regularly for my business, so I just want to make sure I’m not missing a setting or invitation.

Thanks so much!

583 Views
Message 1 of 6
Report
1 Solution
Square Champion

Solution

Hi @WST90 Currently Square AI is only available in the US.  There are a couple of reasons for this, but the biggest one (as I understand it) is that Square will have to comply with each country's laws and regulations.  As you can imagine, since there is no international standard, yet, each country has its own quirks that need to be addressed.  The last time I heard anything about this, it was being researched and worked on, but there were no time frames for availability.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

View Solution >

576 Views
Message 2 of 6
Report
5 REPLIES 5
Square Champion

Solution

Hi @WST90 Currently Square AI is only available in the US.  There are a couple of reasons for this, but the biggest one (as I understand it) is that Square will have to comply with each country's laws and regulations.  As you can imagine, since there is no international standard, yet, each country has its own quirks that need to be addressed.  The last time I heard anything about this, it was being researched and worked on, but there were no time frames for availability.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
577 Views
Message 2 of 6
Report
Square Champion

Ah, I see. Thanks so much for the response. I was really excited about this feature and must have missed that it’s currently U.S. only. Hopefully Canada will get access soon!

 

572 Views
Message 3 of 6
Report
Square Champion

Its appeared here in the UK over the last couple of weeks, so it looks like it is rolling out gradually. Hopefully it will be with you shortly.

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk
334 Views
Message 4 of 6
Report
Square Champion

Where exactly is the AI concepts?  I see them with helping me generate descriptions of items and creating reports, but I find the reports I was already creating the reports easily with the program, without using the AI option.  I haven't really seen it anywhere else.  We are based in the US.

Elizabeth
Owner
www.westendflorist.com
149 Views
Message 5 of 6
Report
Square Champion

Hi @ehflower You can fire Square AI up from your web dashboard, using the icon at the bottom-right of your navigation pane (Red dot in screen shot below)

 

Screenshot 2026-02-07 at 7.40.37 AM.png

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
121 Views
Message 6 of 6
Report