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How we track labour costs vs revenue with Square

One of the most important metrics we track is labour cost as a percentage of revenue. Here's how:

Step 1: All staff clock in/out via the POS using Timecards.
Step 2: Set hourly rates per team member in Team settings.
Step 3: Daily check: Total revenue (Sales Summary) vs Total labour cost (Team > Labor vs Sales).
Step 4: Calculate: labour cost / revenue = labour %.

Our target is under 28% for a retail/repair shop. We recently had to make some tough staffing decisions when we were running at 35%.

The gap: Square doesn't give you a real-time labour % dashboard. You have to manually check or export. I'd love a live widget showing today's labour % as sales come in.

What's your target labour percentage?

Dane

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Mobilebarn Electronics Store, Maclean, NSW, AU

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@Mobilebarn Under 30% here, but they have this metric, you just want it somewhere popping up regularly?  I know it is on the main dashboard, but you would have to refresh it regularly.  How would you want this reporting? what format?  how frequently? alert if it goes over a %? text / email?

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

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