Training Mode

[Habitue]

We're switching over from our current POS system to Square and have a question.

Is there a training mode available through Square? A way to train employees without it showing up as an actual sale?

[CuriousClint]

[This post was merged from: "Hi , just wondering about practicing with thenPOS system when I first get it".]

Will we be able to do a mock opening and do fake processing 

in order to get practice with the whole system 

we plan on doh g this , is it possible with square 

thanks 

[Tom]

Hey @CuriousClint, welcome to the seller community and thanks for bringing this up!

It looks like another seller brought up this question in another thread and received an answer. Have a look at Howard's reply in "Training Mode" for more information. Hope this helps—thanks for your patience as we work to make improvements!

[scllc]

Is there still not a test/training mode available today in Square?

[GlassJudy]

Unfortunately, no, there is still no test/practice mode.  The best thing to do, as stated in a post above, is to create a new location and run test transactions through that location.  It's clumsy, but the best that can be done right now.

[Inkcitypro]

Since this thread is a couple of years old and I am new to square I wanted to check and make to see if there is now a practice or test environment that can be used to train with?

[nika]

Thanks for circling back on this, @Inkcitypro. There still isn't a test account to use for training purposes. I'd recommend creating another location, as mentioned above, to use for training!

[ReginaClose]

I would love to see the option of either a test mode for the POS or some type of online training module that is set up exactly the way our POS system is set up to train our staff on. Even if there was a way to create some sort of training video by pulling up a copy cat of our POS system on my computer to do the training? This would help us with so many issues and consistency with our checkout process. 

[ashc]

Hi @ReginaClose!

I merged your post with an existing thread where we're tracking requests for training modes.

I definitely see how that'd be useful and I'll add your name to the list of sellers asking for this with our Product Team. 

[rjonin]

It's been 4 years Square Dev Team.  We need a test/demo. Your user size and it needs have probably 100x since the beginning.  This is one of your first features.  It should be the best and set the paradigm for others.

[Joe]

Thanks for adding your voice here, @rjonin - we hear you. I am passing your feedback along to our Product Teams for visibility. As soon as we have a positive and shareable update for you, we will be sure to reach back out to everyone here.

Thanks for your continued patience.