You cannot set a discount for a customer group. You can however send them an email with a coupon offer using Square Marketing. Then this coupon would have a code for you to use and track.
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I'm exploring Square as an option for POS and to manage my wine club. I need functionality to create 3 customer groups, assigning each group an automatic % discount. Is this available or not yet? Without it, Square won't work for what I need for my business. 😞
Thanks for your interest in using Square! Unfortunately, the feature is currently not available and we don't have an ETA on if or when it might be implemented. However, @RHatch's solution above with Email Marketing could definitely work for you. Through our marketing feature, you have the ability to send discount codes to specific customer groups. This allows you to have different codes for each group. Just a heads up, you would need to set an expiration date for the discount so if this is something you would want them to continue using for awhile, you can set it for a date way in the future (year 2050, for example). The cool thing is you'll be able to track the usage of each code. You can learn more at Get Started with Square Marketing.
Hopefully this is in the ballpark of what you're looking for and you're able to join the Square family. If not, we always encourage our Sellers to do what's best for your business even if its moving away from our products. Best of luck to you!
I could make this work (not being my first choice, but doable)....however, say I want to do a sale, which would be in addition to the group's regular discount. Can multiple discounts be applied to one sale?
This is exactly my question. That said, I have a a customer group who receives a 10% discount on my private label goods for a full year but it excludes non private label. When applying the code is it easy for it to be applied to those items or does it only get applied to the grand total?
Yes, when you're creating your campaign you can edit the coupon so that it only applies to specific items!
I'm including a screenshot below of what you'll see when you click 'Edit Coupon'. Below Applies To select Item from the choices along the top. Click percentage and select the percentage amount, and then add the items this coupon can be redeemed against. ✅
This reply was created from merging an existing thread: Discount by customer or group or total purchase amount in timeframe
Hello I run a business both as b2c and b2b. I want some different discounts. The idea here is to give my b2b customers a wholesale discount based on their volume. So if in the past 12 calander months they spent $5000-$10000 they would get 10% 15% if they spent $10001-$25000 and 25% if they spent more than $25001
was thinking about going to customer in directory and applying that way but see no option for that, so was going to make a manual group for each tier and apply it that way but no option there either. So is there a way I can do this?
