new version of online store on old Weebly site

[SBabaSkincare]

I have been using Weebly for my website for two years. It links with my Square up store. Now my old Square store is defunct. I am having trouble connecting the new Square store into my Weebly. I have changed the IPs to the square and my whole site went away!

[Valentina]

Sorry to hear about the troubles here, @SBabaSkincare! We should be able to give you a hand with this - could you please confirm for us here the website that you're trying to connect?

[Blee]

I'm having a similar problem.  Old weebly site w/ their old store can't sync w/ SQUARE POS/inventory.  Am unable to update to a newer Weebly template without rebuilding my site from scratch so is there a way to connect a new Square store to my old Weebly site (and replace its the existing store).  All i really want is for inventory tracking to sync! For the price I'm paying to Weebly, this ought to be fixable.

[Alex_]

Hi @Blee,

Thanks for posting. 

In this case, we recommend contacting our Weebly Team directly. They will be your best resource in getting this inquiry addressed. Also, having a specialist that can look into the specifics of your account will be highly beneficial.

Check out ways on how to get in contact with them by visiting here.

[Blee]

Thanks Alex. Unfortunately, the link you gave me has nothing about how to get in touch with Weeby support.  Only a list of SQUARE support options.

[Alex_]

@Blee

Since Weebly is part of the Square family, we all operate and work together to escalate your questions. If you call or email in, our advocates will make sure you are routed to the proper team and make sure you get in touch with a Weebly specialist. 

[ShepardessCarm]

I have a weebly website that I have been paying to be online for more than 8 years but I haven't updated it for at least 6 years. How can I get to that website to update and start using again?

Thank you

[AshleyK]

Hey @ShepardessCarm! Thanks for reaching out. The ability to use an old Weebly website with your Square Online store is currently a feature request. If you are wanting your Weebly site to sync with Square Online you will need to click "Online" in the Square Dashboard and set up your online store again.