When issuing a refund to a gift card with the new system is there a report that will show that the gift card given was due to a refund. Or will this just show that I have had more gift card sales? Also if there is a specific report that shows gift cards due to refunds where will this report be?
Hello @Frontporch, welcome to the Seller Community!
Refunds made to gift cards will be recorded in the Sales Summary Report on the Square Dashboard. The total collected will be refunded to the gift card, and fees will not be removed from the net total. You can see the amount refunded to gift cards under the ‘gift card’ section in Total Collected section of the Sales Summary Report.
I hope this helps! 😀
Square Community