Hi @sydneystorm. I think you might be trying to add an item from your master item list on your dashboard. That won’t work. You need to go into Online from your dashboard, then to Items -> Site Items -> Create new item. The item type is the first field on that screen.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
