I want to remove the Log In tab from my website.

I'm trying to remove the Log In tab from my website. I've gone to Setting>Checkout>Advanced and unchecked the box that says something like, "Allow customers to create personal accounts," but the Log In tab is still there.

 

The website is https://www.sourceaudio.net/

 

In past threads it looks like somebody on the Square or Weebly staff had to go in and manually remove the Log In option.

 

Thanks for the help!

 

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Solution

Hey @TheLuckyJackson and @Gold 👋 

 

This is a glitch that happens to some sites built with the original Weebly editor. There's two places to check for the setting:

 

  1. From the main dashboard, click Settings > Checkout > Customer Inputs, and toggle off or uncheck the Customer Accounts option. You do not need to republish the website for the live page to update. 
  2. From within the Site Editor, click Settings > Members, and make sure the option Show "Log in" in site menu is unchecked. You will need to republish for the live site to update. 

 

Your link was coming from the second option, and I have already removed it for you. Please make sure to publish the site again when you have the chance. 

 

 

Hope this helps clear up any confusion. Please let me know if you have any additional questions! 

View Solution >

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152 REPLIES 152

OMG! 
mamurphy489..... we finally got it!! I thought I would poke around one more time and for me it was under Settings > Members > Show Login 

I can't beleive I never looked there before. 

Again, thank you for the reply this morning, it really made me feel less alone in this insane issue haha 

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HI, hopefully this Square Support page will help.  Scroll down to Enable or Disable Customer Accounts.

 

https://squareup.com/help/us/en/article/7802-customer-accounts-for-square-online

 

Hope this helps.
TERRI
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Thanks, Terri! Yeah, I've followed the instructions on that page and I'm still seeing the LOG IN option in my navigation (See the images below). Maybe I'm missing something?

 

Website_Problem1.jpgWebsite_Problem2.jpg

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Solution

Hey @TheLuckyJackson and @Gold 👋 

 

This is a glitch that happens to some sites built with the original Weebly editor. There's two places to check for the setting:

 

  1. From the main dashboard, click Settings > Checkout > Customer Inputs, and toggle off or uncheck the Customer Accounts option. You do not need to republish the website for the live page to update. 
  2. From within the Site Editor, click Settings > Members, and make sure the option Show "Log in" in site menu is unchecked. You will need to republish for the live site to update. 

 

Your link was coming from the second option, and I have already removed it for you. Please make sure to publish the site again when you have the chance. 

 

 

Hope this helps clear up any confusion. Please let me know if you have any additional questions! 

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Having a really hard time getting rid of the "Log In" navigation element. This is the only theme I'm legitimately happy with but I can't connect square (it just keeps refreshing) and can't find in the code to disable it. 

 

Please help. 

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Alumni

Hi @lmichelle 👋

 

I'm merging your post to this thread where other Weebly users have requested to have the login tab removed. 

 

Take a look at the Best Answer pinned to the top of the page for instructions on how to remove. If you still need assistance, please reply back with the full URL of your website so we can take a look. 

 

Thanks! 😊

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