I'm looking for the direct to square support email address and I keep getting bounced to their user community... what is their direct email address?... so I can ask them a question...
thanks, Dan
Hi @fourleafDan - feel free to shoot Square an email from the page @VanKalkerFarms linked to. If you have a general question or need advice on something - the community may be a good spot to ask your question too. Let us know if we can help!
Response on how to contact Square support is pretty useless as it simply loops back to the Community Forum. Wasting a lot of time plowing through questions, answers, tips, etc. and ended up without a solution so I feel that I've put in enough due dilligence that it's now time to send Square an email IF I could only find it. I'm evaluating Square for a customer of mine who would like to start an online store but so far I'm not at a point of recommending Square. Might be able to change my mind IF I could get a response to a fairly simple technical question. So, if anyone has Square's technical support email it would be greatly appreciated.
Never mind. I used Google (should have thought about that sooner) and thus was able to get a phone # and email. Now, I'll see if the results to my question are fruitful!
the link above has both the send an email form and their phone number plus your Square customer code which you need to have to call.
https://squareup.com/help/contact
Click "Other"
Click "I don't see my issue"
Click "Call Support" or "email support"
Write down your Customer Code
Call 1 (855) 700-6000
Square Community
Square Products