How to swap shifts on team plus

[HopscotchBakery]

New to the scheduling and when it says "swap shift availability" on the square team app- the actual option isn't there. Anyone know where it is or why?

[ashc]

Heya @HopscotchBakery and welcome to the Community.

This Support Center guide goes over how to trade shifts within it.

This option is available in the Team app!

[coneywaffle]

Can you let me know how to access this option on the Team App?

[MayaP]

Hi @coneywaffle,

Thanks for reaching out! Happy to help.

If you’re using Team Plus, your team will also have the option to trade shifts with other members of the team if they’re unable to work due to a change in their availability or just prefer the hours of another shift. To do so, have the team member:

Log into the Team app > tap Schedule.

Use the date selector to choose the appropriate time frame for the schedule.

Tap the shift in question to open up the Shift details screen.

Tap Trade shift.

From the list of available shifts, select the shift that works best and tap Request trade.

You can find more information here . Please reach out if you need further assistance! 

[Hooligans]

I am not able to open a shift and request a trade from the app? is there a setting somewhere i am missing?

[JJ_]

Hey there @Hooligans and welcome to the Seller Community

This sounds like a good question for our Team Management support team

They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.