How to delete/hide Square default categories, e.g., gift cards, discount, etc?

We are a small coop and do not use gift cards, discounts, etc. We only use our categories. If Square default categories cannot be deleted, then how can I hide them so that we see only our own categories when we do a sale?

 

Thank you

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Hey @TMG, thanks for bringing this up! 

 

You can delete a category by doing the following:

  1. Tap the three horizontal lines in the navigation bar
  2. Tap Items > Categories
  3. Select the category you would like to delete > Edit Category
  4. Scroll down > Delete Category
  5. Tap Save when you’re finished

Find more information on this in our Support Center: Create and Manage Items with Square Point of Sale

 

If this is missing the mark, can you provide a little more information on the issue you're experiencing, or what you're looking for?

 

I'll keep an eye out for your response — thanks for your help with this.

️ Tom | he/him
Square Community Program Manager | Square, Inc.
Find step-by-step help in our Support Center
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No, your reply doesn't answer the question.  On the Sq terminal, the new "updated format" lists Gift cards, then rewards, discounts, service charges, items.  Below this it lists categories.  Below this, it lists the items.  We sell by items so we don't want to see the gifts cards, etc at the top of the screen.  We also don't want to see Categories on the main screen.  Is there a way to remove them from the Checkout screen without deleting them?

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Square Community Moderator

Hi and welcome to the Seller Community! 👋

 

This would be considered a feature request at this time, @LEWroxy

 

In the meantime, you are able to revert to our previous experience by visiting More > Settings > Checkout and Revert to previous Experience, this my help while we continue making our new experience more customizable. 

JJ
Community Moderator, Square
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I would also appreciate a way to suppress the default categories, such as Gift Cards. They are NOT something I will use in my business, so they just clutter up the interface. When will this feature be available?

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Square Community Moderator

Hey there @AJW17 

 

At this time we don't have an update for when the ability to remove default actions or categories from the POS app. Thank you for joining others requesting this feature, I will make sure to share this with the product team. 

 

P.S. Welcome to the Seller Community 

JJ
Community Moderator, Square
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I would also love the ability to hide "Gift cards", "Rewards", "Discounts" etc. We have about 15 Terminals and don't use those features at all, it would be great if our team members could quickly access items in the library without having to scroll past these categories.

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You keep saying you are going to get rid of redundant groups like Gift cards and rewards, but when??  They are truly annoying appearing at the top when they are NOT used.

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